Store FAQ

Where do you ship to?

Most products currently ship to Israel and The U.S, but please check specifically for the product you are interested in.

What are the shipping rates?

Items' shipping fees vary according to product and location and are calculated at checkout. Some items ship for free, in that case it is specified on the item's info page.
Just make sure to check your country’s custom's rules as these fees are not included in the product price.

What’s your shipping method? When will my item arrive?

Shipping methods vary according to products and locations, specified on each product page, and include:
- Local mail services: estimated delivery time 7-25 days (depending on location).

- Express shipping (when available): estimated delivery time 3-5 business days.

What’s your return policy?

If you receive your order and discover that something is damaged, or if there is any other problem with shipping, please contact me at ayeletra@gmail.com specifying the problem that occurred and I’ll help make it right.
If for any other reason you wish to cancel the order, you can do so within 14 days within the purchase and get a full refund by contacting me via email ayeletra@gmail.com specifying the purchase details.

What form of payments do you accept?

All major credit cards: Mastercard, Visa, American Express, and PayPal.

I want one of your prints in different format or material than appears on the shop. Do you take custom orders?

Yes definitely. If you like anything you saw here and it doesn't appear on the shop, I will be glad to offer other custom printing methods and sizes, you can contact me at ayeletra@gmail.com.

Do you have a special price for ordering larger quantities?

Yes, please e-mail me your request at ayeletra@gmail.com and we will discuss it personally.